Just ordered a DNA-800!

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Bassmann1968
Posts: 1065
Joined: Fri Mar 26, 2010 6:41 pm
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Re: Just ordered a DNA-800!

Postby Bassmann1968 » Thu Sep 01, 2016 3:43 pm

Things like that can happen.
I bet it was tested.
There will be a quick fix!
Armin

First european, first german, first old world and first multiple cab user

1350, signed by David!
2xDNS112/8
1xDNS410/4

Bassmann1968
Posts: 1065
Joined: Fri Mar 26, 2010 6:41 pm
Location: Germany
Contact:

Re: Just ordered a DNA-800!

Postby Bassmann1968 » Fri Sep 02, 2016 2:49 am

Just talked to David.
He thinks it is a harness that came lose during transport.
Easy fix.
He will contact you.
Rock on!
Armin

First european, first german, first old world and first multiple cab user

1350, signed by David!
2xDNS112/8
1xDNS410/4

kevor
Posts: 22
Joined: Wed Dec 29, 2010 6:37 pm
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Re: Just ordered a DNA-800!

Postby kevor » Fri Sep 02, 2016 12:51 pm

Thanks Armin!

Lane called me as I also went to the Facebook site and David sent me an email today. I shipped out the amp today and posted on Facebook about the awesome customer service that I'm getting. I very much appreciate the effort on your part!
Kevin O'Reilly
"I'm so cutting edge I fell off"
DNA-800, 2 DNA 112C, Warwick Corvette ProLine 5 (flame maple), Lakland Skyline 44-64, BOSS GT-10B, Digitech Jamman Solo

rinos88
Posts: 469
Joined: Thu Sep 30, 2010 7:07 pm
Location: Earth

Re: Just ordered a DNA-800!

Postby rinos88 » Fri Sep 02, 2016 5:01 pm

Just a shot in the dark, but check to see if the tuner mute or power amp mute buttons may be stuck.
DNA 1350 and 410-4: Why settle for really good tone when you can have the best?

https://store.cdbaby.com/m/cd/warhammer1

Bassmann1968
Posts: 1065
Joined: Fri Mar 26, 2010 6:41 pm
Location: Germany
Contact:

Re: Just ordered a DNA-800!

Postby Bassmann1968 » Fri Sep 02, 2016 7:10 pm

Too dark.
Definitely not that.
Armin

First european, first german, first old world and first multiple cab user

1350, signed by David!
2xDNS112/8
1xDNS410/4

kevor
Posts: 22
Joined: Wed Dec 29, 2010 6:37 pm
Contact:

Re: Just ordered a DNA-800!

Postby kevor » Tue Sep 06, 2016 7:53 am

Sorry that I have been off for so long!

A quick update - Lane Baldwin has contacted me a few times and David contacted me via email. The amp is on its way back to David as he feels it may be a quick fix. He thinks the amp got banged around too much in shipping so it could be a quick turnaround.

Thank you to Armin for all of the help you have given me as well as Lane and David. Customer support from this company is more than I could have asked for!
Kevin O'Reilly
"I'm so cutting edge I fell off"
DNA-800, 2 DNA 112C, Warwick Corvette ProLine 5 (flame maple), Lakland Skyline 44-64, BOSS GT-10B, Digitech Jamman Solo

Bassmann1968
Posts: 1065
Joined: Fri Mar 26, 2010 6:41 pm
Location: Germany
Contact:

Re: Just ordered a DNA-800!

Postby Bassmann1968 » Tue Sep 06, 2016 10:30 am

You are welcome and thanks for the kind words.
Rock on!
Armin

First european, first german, first old world and first multiple cab user

1350, signed by David!
2xDNS112/8
1xDNS410/4

rinos88
Posts: 469
Joined: Thu Sep 30, 2010 7:07 pm
Location: Earth

Re: Just ordered a DNA-800!

Postby rinos88 » Tue Sep 06, 2016 7:51 pm

You've got me in suspense for you. You're totally gonna love the thing.
DNA 1350 and 410-4: Why settle for really good tone when you can have the best?

https://store.cdbaby.com/m/cd/warhammer1

Bassmann1968
Posts: 1065
Joined: Fri Mar 26, 2010 6:41 pm
Location: Germany
Contact:

Re: Just ordered a DNA-800!

Postby Bassmann1968 » Wed Sep 07, 2016 3:33 am

Happy b day, btw!
Armin

First european, first german, first old world and first multiple cab user

1350, signed by David!
2xDNS112/8
1xDNS410/4

rinos88
Posts: 469
Joined: Thu Sep 30, 2010 7:07 pm
Location: Earth

Re: Just ordered a DNA-800!

Postby rinos88 » Wed Sep 07, 2016 8:12 am

Thank you, good sir.
DNA 1350 and 410-4: Why settle for really good tone when you can have the best?

https://store.cdbaby.com/m/cd/warhammer1


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